psycho-acousti-what?

[Newton Hunt]

> The hollow heads (I presume you were referring to the hammers,
> Newton!)sounds plausible.

I was referring to you and/or the customer.

> Moving the piano(s) does not provide a difference;

Try it anyway.  Move it ten or twenty inches from the wall and see if
that makes a difference.  Standing waves and room resonances you know.

> Have single needled through between crown and molding,
> leads me to believe this effect (loud bong/no sustain)has 

Check the bearing and crown and if the plate brace is touching the
bridge at this point and check the back of the board for problems.

		Newton