[CAUT] Young Chang Warranty

[David Severance]

Thanks Don

Appreciate the offer to grab the new action brackets but this is another 
problem and one I think we talked about last time you were here at 
Wazzu.  I've had to replace 34 broken strings in the capo section of the 
piano in the last eight years.  The inserts under the capo bar appear to be 
bronze and not the grey alloy Chang has had so much trouble with over the 
last several years.  I believe the problem is simply a bad batch of 
wire.  My solution and I believe you suggested this also was to restring 
the capo section of the grand with fresh wire.  Has anyone else encountered 
this problem and have a different solution?

David Severance




At 01:48 PM 2/2/2007 -0800, you wrote:
>Dave,
>
>I have a new address for them:
>
>Young Chang America
>19060 S. Dominguez Hills Dr.
>Rancho Dominguez, CA 90220
>
>310-637-2000 voice
>310-637-2025 fax
>www.youngchang.com
>
>They are now a subsidiary of Hyundai Company, and have a new office in
>Rancho Dominguez, very close to the Kawai office.  I haven't heard if
>they have hired a service department yet.
>
>Sorry, I'm not quite up for sneaking over there and nabbing the action
>brackets for you . . .
>
>Don Mannino RPT, Director
>Kawai Piano Technical Education
>www.kawaius.com
>
>
>
> > -----Original Message-----
> > From: caut-bounces at ptg.org [mailto:caut-bounces at ptg.org] On
> > Behalf Of David Severance
> > Sent: Thursday, February 01, 2007 2:25 PM
> > To: College and University Technicians
> > Subject: [CAUT] Young Chang Warranty
> >
> > What's up with Young Chang?  I've tried for a week to get
> > someone to call back concerning a warranty on a G-185.  They
> > don't  respond to e-mails either.  I realize that they have
> > changed hands.  Other than that, anyone know what's going on?
> >
> > David Severance
> > Washington State University
> > Pullman, WA 99164
> >