[CAUT] What to do???

Paul T Williams pwilliams4 at unlnotes.unl.edu
Mon Dec 1 16:22:47 PST 2008


I did ask Richard,

He was able to just call and ask the steam to get turned on or off.. It is 
our "beyond micro-manager" of a director who takes it upon himself to run 
the show himself rather than have the ones who know how to do it ...to do 
it.  I have many other stories to tell off line if you want to know.

So, going through the hoops today, nothing was done, my shop is now 80 
degrees, no humidity and the heat is rising, (now including me!!)  I am 
supposed to be in charge of the 110 instruments here, AND maintaining the 
humidity..whether too much or too little. The harpsichords and forte 
pianos were unplayable today!!  I'll ask Richard again if he had an "in" 
with the facilities manager.  the rest of the building is at 70, but 
something is wrong with my room temp control.  Nobody gives a @#$%^!!!  If 
it's still this hot tomorrow morning when I come in, I think I'll take a 
sick day...never done it in 3 years, so I'm worth that much, I guess. No 
piano will get tuned until this is figured out...I'll just do concert 
tunings and fix stuff.  i already sent the faculty the news on this and 
told them to "hang on" until the steam is turned on unless there's an 
emergency.  The practice rooms are an embarassment to my tuning 
capabilities!!!!! And, since I'm responsible for the well-being of these 
pianos...who's going to look bad???? Certainly not the Director! He's 
doing a great deed in saving money!  What a load of crap!

Paul




"Crane, Alan" <alan.crane at wichita.edu> 
Sent by: caut-bounces at ptg.org
12/01/2008 05:47 PM
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Re: [CAUT] What to do???






Hi Paul,
 
Welcome to the club!  Its that season here in Wichita too…
My shop in the music building is at 22% RH and 73 degrees F… 35 degrees & 
falling outside… no heat on at all (steam lines run right under my 
floor!).
 
Its not too surprising to hear the response to your scatter-gun approach 
to the problem (ask me how I know… L
The best thing I can do for my administrator is to make him/her look good 
and make their job easy (and, in a very real sense, that’s part of my job 
since it pays such huge dividends in every area of my work here).
I would take issue, however, with the assertion that one has to “go 
through the channels of authority to get anything done in "such a large 
university.”
That’s an approach to take if you want people to do something because of 
who *you* are… and its notoriously inefficient and unreliable.
A better strategy might well be to make friends with the people  (plural) 
who actually control the humidity levels in the building(s)… take an 
interest in what they do and let them know how important they are to you 
and the work you do.  This takes time and sincerity but can be well worth 
it in the long run.
You may find out that they’re doing the best they can for you already 
(they may even be bending over backwards to try to help… you never know).
You may find that they know a thing or two about how best to address the 
situation given the less-than-ideal state of equipment and buildings.
They may be as frustrated in their area of expertise as you are in yours.
Its often much (!) easier to get people to do things because of who *they* 
are (to you) than because of who you (or the people you know) are.
 
The other side of this coin is that its probably not in your job 
description to control and maintain the relative humidity in the 
building(s).
You can indeed just do the best you can with what the university gives 
you, especially given the apparently substantial body of evidence that 
you’ve tried to address the situation and have presented its pros & cons 
to your administrator(s).
 
Your question, “How come Richard was able to just get the steam turned 
on?” is a good one.  If I were you, I’d ask him.
 
Best of luck with this, Paul.
Let us know what ends up working for you (I’d like to try it here at 
WSU!).   J
 
Regards,
 
Alan B. Crane, RPT
School of Music
Wichita State University
alan.crane at wichita.edu
 
 
 
From: caut-bounces at ptg.org [mailto:caut-bounces at ptg.org] On Behalf Of Paul 
T Williams
Sent: Monday, December 01, 2008 4:52 PM
To: caut at ptg.org
Subject: [CAUT] What to do???
 

Hi all! 

I always appreciate your input.  Here's a new twist... 

Our building is currently dangerously dry…   

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