In a message dated 11/23/2009 5:38:59 P.M. Central Standard Time, wbis290 at aol.com writes: Ron, I agree that any competent technician should be able to service any piano. I have serviced everything from Kohler & Campbells, Grand spinets, (how many of you remember those?), to Steinway Ds, Bechstein ENs, to Boesendorfer Imperials. While there is a world of differences in them, a competent technician should be able service them all. Whether this means taking a cheap spinet and actually turning it into something that is to the point of actually being close to a real piano or concert prepping a great grand for an internationally known pianist, a real technician should be able to do it all. When I hear someone say that they are a Steinway technician, a Yamaha technician, or whatever the first thing that I think is that they are trying to impress someone. It does not work. You either can work on any piano and do a first class job, or you should get into another profession. Bill Balmer, RPT Ohio Northern University and the University of Findlay Bill: I agree with just about everything you say. What nobody has said is that the so-called factory training, by which one can claim to be a given manufacturer's technician is nothing more than a kiss from the marketing department. If manufacturers were really concerned (and smart), they would find the best techs wherever they are, and invite them to free technical training. Yeah, it would cost an arm and a leg, but you'd have a bunch of good technicians out there talking about your piano in much more educated and qualified terms. Otherwise, it's simply short-sighted marketing, with the results we now have at the dealer level. P -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/caut.php/attachments/20091123/f49577f8/attachment.htm>
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