After reading a few replies it dawned on me that I had left out one rather important detatil about the breakage. The strings are broken 99% of the time BEFORE we get there. In other words, we aren't the ones breaking them while tuning, it will happen while they are playing. I am sure anyone can hit a key with enough force to do most anything to a piano, but these people in these churches are not concert artists who slam the keybed with the force of an elephant (Dino comes to mind here). They WILL hit it rather hard, as the minister says"When the Spirit moves them." I just feel they are not hitting with any more force than an artist, yet we continue to have the strings being broken between each tuning. I felt that by now these poeple may have gotten so upset with me that they would call someone else. So far they keep calling me and I have no answers for them other than to replace the broken ones. Now they are breaking the NEW ones again. Some how this points to a problem I can't solve. To refresh anyones mind this is not just one isolated piano, this is happening to me at two different churches, in two areas. Both are SG172's and both have more than 15 strings each that have broken. Any help?
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