Carol's response to Seattle DKV service request

[Larry Fisher]

>From: Carol Beigel <carolb@earthlink.net>

>Subject: What's wrong with this?

>Subject:
>        DISKLAVIER SERVICE SEATTLE AREA

>------------------------------------
>
>What's wrong with being on a dealer's payroll?
>Often a dealer's technician is more familiar with these instruments and
>has received the latest and comprehensive training.  Also, if parts are
>neeeded, they are often stocked and immediately available  Besides, this
dealer in a new location is not responsible
>for the sale of this particular piano, so what have they to lose?
>
>If it were not for Dealers selling pianos, none of you guys would have
>any work - EVER!
>Carol Beigel, RPT
>Jordan Kitts Music employee for 9 years

>
I've deleted some of the original text above to shorten this post.
GOOD GRIEF!!!
Carol, get off your cotton pickin high horse and listen for a minute.  First
off, there's nothing wrong with being on a dealer's payroll.  If you like
working for a dealer, go for it.  Some people like that kind of environment
and they do very well with it.  I've been an independent tech far longer
than a dealer affiliated tech and I'm still quite familiar with the
Disklavier, in fact so much so that the factory prefers to use me over the
local dealer tech to handle the Disklavier calls in this area.  Parts are
expensive to stock.  They become outdated and end up being dead weight.  I
don't stock any parts for Disklavier specifically except a few specialized
tools that I've never used.  If I need the parts, I'll order them.  As far
as a dealer selling with out the service to back up the sale, that's
contrary to the basic flavor of your post.  Regarding no dealers to sell
pianos and then none of us having any work ever, get real.  There will
always be, in our lifetimes, someone selling pianos somewhere, someone
needing piano service somewhere.

I strongly urge you to email me privately regarding this matter.   This
thread is taking up valuable space on this list and involves a private
matter regarding a party that has requested service by someone other than
the dealer tech(s) in the area.  I asked for technicians in that area to
respond, keeping my post as short as possible so as not to take up all this
bandwidth with private issues.  If you'd care to attack me privately
regarding my stance on dealer techs, I think you'll find my response to be
totally off from what you're thinking.  Instead, you might find me
commenting on the aggresive tendencies of certain parts of the country and
the tensions it causes.  Jordan Kitts is no slouch.  It takes an aggresive
business man to build the "empire" he's got.  I'm glad you've found your
notch with him for the last 9 years.  May you have another 9 years of piano
service bliss with him.

Lar


                                                  Larry Fisher RPT
                specialist in players, retrofits, and other complicated stuff
                       phone 360-256-2999 or email larryf@pacifier.com
                  http://pacifier.com/~larryf/homepage.html (revised 5/96)
                         Beau Dahnker pianos work best under water