Yamaha keytops/more logic

[William Sadler]

At 11:47 AM 8/28/96 -0400, you wrote:
>William;
>"This is not about stealing someone elses integrity.  This is about good
>business practices.
>William C. Sadler-RPT"
>  William integrity is something you either have or don't have and I have
>never said that Yamaha 'stole' it from anyone and I don't think anyone else
>has. Yamahas tendency, in this instance, of completing a needed job function
>without notifying a technician that is involved in the process is a 'very
>poor' business practice and is so without regard to the skill level or

>
It seems that my example and comparisons to inventories has missed the mark.

Jim I agree that your experience would have been more pleasant had you been
contacted. I didn't mean to imply that you were unjustified in you critism
of how this has been handled.  I think that your situation with Yamaha is
due to a lack of intention in practice rather than an intentionally poor
business practice.  I think we are all guilty of acting without intention.

Have you asked anyone at Yamaha why you were out of the loop on this?



William C. Sadler-RPT    Home  : 612-339-5182
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