Any Kawai wizards out there?

[Don Mannino]

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Mike,

Will I do? Don't know if I'm a wizard or not, I'll have to think about =
that one . . .

The old style hydraulic dampers sometimes go bad, especially if they are =
being worked hard. Some people (or their kids) like to pump these babies =
up and down - maybe they're trying to add tension to the scale or =
something.  The new pianos have a different style, with a better damper =
design mounted into the fallboard itself. They are both slower and more =
robust.

Anyway, send me a private E-mail with the following information:
Model
Serial Number
Owner name
Your name and snail-mail address
your phone number

We will check the warranty status and send a new damper and a claim form =
for installing it, as long as everything checks out OK. We have to keep =
an eye out for those gray-market pianos!

For others on the list, you may always E-mail me directly with Kawai =
piano questions, warranty or otherwise. Or you may call at (800) =
421-2177 ext. 310. For parts use extension 336.

Don Mannino RPT, Manager
Kawai Piano Technical Support, U.S. and Canada
(Don_Mannino@compuserve.com or DonMannino@worldnet.att.net)

----------
From: 	MHoffman11@aol.com[SMTP:MHoffman11@aol.com]
Sent: 	Friday, December 27, 1996 10:45 AM
To: 	multiplerecipientsoflist
Subject: 	Any Kawai wizards out there?

Hello  Cyber techies:

A client of mine has a  Kawai grand KG2A in which the fallboard (that is
supposed to close slowly to prevent finger damage) no longer, well, =
closes
slowly.  Is there a way to adjust this other than turning the screw in =
the
bass end socket?  (I did that numerous times).  All parts seem to be
there...no broken plastic;  and every screw is tight.  There are no =
parts
binding anywhere, either.  Any ideas or previous encounters out there in
techie land?

Thanks in advance for the help!

Mike Hoffman, RPT

Marquette, MI


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