My experience is that Steinway cannot keep to a schedule. I have trouble with installing a soundboard by remote control. The Steinway is more than worth the cost and I would suggest sending the instrument to AC Piano Craft in New York City to get the most bang for your buck. They do VERY nice work. There are others that do this work but I know AC's work and find it most satisfactory. Call them at 212-957-9268. Newton nhunt@rci.rutgers.edu nhunt@jagat.com
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