Colette, I wonder if the same thing could happen in a university situation where everything goes through the main campus system? RE: I was sending a message to my "out" basket when the power flickered off, then on. It was the wrong psychological moment, as they say--in the middle of an application. Restoring backups don't work if the file is corrupt. I couldn't retrieve messages, file retrieved messages, and nearly lost my entire file cabinet and address book. In a university of this size, a lot of stuff could be lost. Surely they have something like you mentioned. Avery
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