Follow up on contract: At the time, the only agreement I had was one line on the contract that said, "balance due upon completion". I did get 1/2 down, and I assumed the "completion" was when I got done with the piano. The customer assumed otherwise. Now, I have a full page of TERMS that the customer has to agree to. This is what I now use. Terms & Condition for repair work 1. PRICE: The total price is an estimate only. Charges for additional work may occur. Before any additional work is done, permission from the owner will be obtained. 2. DEPOSIT. A deposit of one half of the amount of the contract is payable upon acceptance of this contract by the customer, unless other arrangments have been made, agreeable to both parties. 3. INSPECTION. The customer will be notified when the work is completed. The customer will be required to inspect the finished piano at the Bless Piano work shop, or at a location as indicated by Blees Piano. 4. BALANCE PAID. Upon completion of the contracted work performed, the customer will pay Blees Piano the balance due. It is understood that the piano will not leave the possesion of Blees Piano until the balance is paid in full, or other arrangments have been made, agreeable to both parties. 5. INETERST & STORAGE. In the event the balance due is not paid to Blees Piano within 30 days after the customer has been notified that the work as per this contract is completed, interest at 18% per year, prorated to the day, and a $5.00 per day storage fee, will be added to the outstanding balance. 6. MOVING. Drayage will be the responsibility of the customer. Upon request, Blees Piano will make arrangments for drayage, but will not be held responsible for any liability to any property of the customer, or the piano while it is in transit. 7. COMPLETION DATE. Because delays such as weather, labor strikes, injuries, etc. may occur which are beyond the control of Blees Piano, the completion date should only be regarded as a target date, and not as a definite date of completion. The customer will be notified in the event of a delay in completion. 8. INSURANCE. While the piano is in the possesion of Blees Piano, the piano is insured against loss resulting from fire, vandalism, or other acts of nature. The insurance will only pay for the actual value of the piano at the time of the loss. To assure that the piano is convered for its full value, it is advised that the customer check with his/her own insurance company. A written appraisal of the piano in its pre-contract condition will be made upon request. A written appraisal of the completed piano will also be avaialable upon request. Any of you are welcome to use these terms, and you may made additions or corrections on them. Since I wrote these myself, I asked my lawyer if this is legal. He said any contract between two parties is legal. The problem comes when the two parties disagree as to the meaning of the terms of the contract. Even if you had a lawyer write the contract in "legalese", another lawyer could interpret the language differently.
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