Technician Wanted

[Keith A. McGavern]

Part of Ralph Martin's post regarding Steinway parts:
>...It's really been a source of
>annoyance to me to call and leave a message for inquiry on parts and
>never receive a call-back....and I don't easily become annoyed.
>
>Most of us are just too busy to sit beside the phone and wait for three
>to five hours for a five minute call.(assuming the call is ever
>returned)...

Ralph, List,

I just recently ordered Steinway parts, and the service given (Glorie), the
parts received (Rony), and the response time were exemplary!

Keith A. McGavern
Registered Piano Technician
Oklahoma Chapter 731
Piano Technicians Guild
USA