In a message dated 97-03-16 01:40:38 EST, tcole@cruzio.com (Tom Cole) writes: << Dear List, Thank you to all who have responded so far. A lot of food for thought and I coming to some conclusions about what it is that I can live with (ethics) as well as what are some elements of good business (morals?). >> <<SNIP>> Tom, This has been a good discussion, not only for you who asked the question in the first place, but also for us who have pondered over the issue itself and all the responses. It certainly has made me re-examine my own positions. For myself (only--I am not making a judgement on anyone else's ethical position), it is wrong to accept two payments (or whatever I call them) for the same purchase of a piano. One or the other--ok, but not both. The primary service I sell is my time and knowledge. The physical aspect of my profession is secondary. This is how I make my living. If I am not paid for my primary service, I do not succeed in this business. If I do not conduct myself as ethically as I can, I can't look at myself in the mirror. One comment for food for thought: when I accept a commission for a piano sale, I include the normal, followup warranty service at no charge to the seller (tightening screws, adjusting the regulation, etc.). Normal maintenance, including tuning, is still the buyer's responsibility. Not advocating that anyone else do this; it is just my personal way. Thanks for asking the question and thus reminding me that it was time to re-examine! Gina Carter
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