World Class Junk

[Phil Bondi]

>
>I finally put the SAT away and did a completely aural tuning, and was
>underwhelmed with the results. The customer was delighted.
>
...ladies and gentlemen, isn't this the bottom line..??..WE know the results
are not as favorable as we would like, but if this particular customer is
*delighted*, then are we not doing our job..??

....please correct me if this line of thinking is unbecoming of a budding RPT...