Lousy work, lousy results

Larry Fisher larryf@pacifier.com
Sun, 05 Oct 1997 00:05:23 -0800


Hi all,

I'm a bit behind on my email, but the old saw about a PianoDisc
installation came up again, a while back.

I was glad to see it was fielded quite well with some very good comments.

Here it is in a nutshell.  The following remarks are not intended to be
aimed at any particular individual, but rather to all on "THE LIST".

That first tuning you ever did sounded like hell (admit it, damn it).  500
tunings down the road and your tunings still sounded like hell, it's just
that not as many people noticed.  A bad installation of any product in
anything is not going to do well for anyone, anywhere.  People that have
money to blow, buy big ticket items like Schimmels and as an afterthought
they toss in an extra $5000 to have a PianoDisc put on it.  If it's
installed poorly, it's going to sound like hell on a very fine piano, or on
a cheap K-mart piano, or I'll even stoop to a Beau Dahnker piano.  IT'S GOT
TO BE DONE RIGHT TO SOUND RIGHT!!!!  There isn't any mystery here.  It's
nothing new.  PianoDisc is a retro-fit.  It takes brains, skill, talent and
experience to install one properly.  Putting in a pin block wrong doesn't
ruin the piano, and doesn't make the pin block material inferior, it's just
plain done wrong.  Re do it, make the neccessary adjustments or
replacements, and bingo ..... it sings, it dances, it does diapers.  It's
amazing!!  

When you started analyzing action problems you most likely (certainly did)
make some wrong decisions.  Experience has put you in the control box and
now you're knocking them dead with your speedy cures.  The piano action is
indeed complex and has numerous ailments and cures.  So does PianoDisc,
Pianomation, Disklavier, QuietTime, Silent Piano, AnyTime Piano, and
Concert Master.  Getting to know them will take some time, just like
leaning to laugh while eating without passing your lunch through your nose,
with time you learn that skill.  Some of us learned the latter much better.
 That reminds me of a time involving pemento filled olives .......

Yes it's sad when it happens on a Schimmel, or any other fine instrument.
And yes, there's lots of traffic that emminates from the dealer, and the
customer, and the tech regarding the installation, the product, the piano,
the retrofit, and what ever else happens to fit the situation and fly past
one's teeth.  Suck in your gut, thrust them shoulders back and put your
helmet on, pick up your shovel and start flinging dirt.  Get to the bottom
of the problem and bend a deaf ear to all the BS.  Deal with the meat and
potatoes of it all and get that customer taken care of.  The future of
piano service is in your hands men!!!

I think I hear that graduation theme in the backgound, the one we played
over and over and over and over and over and
ooooovvvvvvvvvveeeeeeeeeeeerrrrrrrrrrrr (puke).

Lar



                                    Larry Fisher RPT
   specialist in players, retrofits, and other complicated stuff
      phone 360-256-2999 or email larryf@pacifier.com
         http://www.pacifier.com/~larryf/ (revised 10/96)
           Beau Dahnker pianos work best under water



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