To tell or not to tell

[Greg Torres]

Once again, Bill, maybe you should heed your own advice.

----------
> From: Billbrpt <Billbrpt@aol.com>
> To: pianotech@ptg.org
> Subject: Re: To tell or not to tell
> Date: Thursday, April 09, 1998 6:47 PM
> 
> In a message dated 98-04-09 17:44:19 EDT, you write:
> 
> > 
> Sometimes it is important NOT to reveal everything you may know.  By
using
> discretion, you make the customer feel comfortable with the piano they
have
> and could afford.  Nothing is gained by telling the customer something he
or
> she does not want to hear or believe when that information is of no real
> consequence.  Save the real truth for when it really does matter.
> 
> Bill Bremmer RPT
> Madison, Wisconsin