Servicing new players

Jon Page jpage@capecod.net
Sun, 05 Jul 1998 19:41:54 -0400


At 10:44 PM 7/5/98 -0800, you wrote:
>the quirks and kinks of that end of the business.  It's not just a matter of
>whipping out your electric Crescent wrench and smiling a  lot for the
>customer pal, it's lots of hours learning the product, making mistakes,
>going down the wrong fjord, and frustrating yourself into a brainless frenzy
>getting absolutely nowhere.  THAT'S PLAYER REPAIR AT IT'S FINEST!!!  After
>you've been in that end of the piano business for awhile actively persueing
>the nuances and gnarly details that abound in that field, you'll see that
>you've still got lots more to learn.  The more you know, the more you
>realize you don't know.  Got it??
>
>Lar


The voice of experience !

Don't forget to un-plug the player before probing around under there.

A word of caution, before you touch anything; have the customer play
something and while it is running ask them if there are any problems.
This will help to diminish the 'it worked before' statements.

Pnuematic players are another thing. once you disconnect a tube which
has molded/sealed itself to the flange it may not seal on reinstallation.
Old leather nuts crumble. be prepared.

There are things out there just waiting to happen . . .

Jon Page
Harwich Port, Cape Cod, Mass. (jpage@capecod.net)
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