Hi Mark, Disappointed how? Too long unwound ends? (my complaint) Poor sound from above? Turn around time? Work quality? If the first two I design scales for pianos and some use Mapes and some Schaff. It does not matter who as long as they follow the recommendations and scale chart. Isaac likes to design his own scale, which is fine although we disagree on values but his strings sound good. His number is 416-229-2096. I hope he can solve your problems. Newton (more than one way to skin a wallet)
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