Hi List! I just had an amazing experience in customer service. I sent hammer samples and a typed parts order via UPS to Pianotek Friday the 20th in the afternoon, they received it Tuesday and Friday morning the bored hammers and parts were on my doorstep, that's amazing turn-around time for custom bored hammers. On the other side of the spectrum I had a horrific nickel plating experience with APSCO, details on request. Has anyone used "Stay Tuned America" listed in the PTG resource book or have other suggestions? Thanks! Mike McCoy So Central Pa Chapter 170 Middletown,Pa. mailto:mjmc@ibm.net
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