---------------------- multipart/alternative attachment Hi Roger, I only wish there were MORE dealers that were as concerned as you about the condition/quatlity of pianos they sell! Avery >Hi Glenn, > Firstly the dealer should insist that the piano be >returned, one quick letter from an attorney will usually solve the >problem. Most Lawyers will write a letter for $100 for a registered client. >Try and educate the dealer about the potential wrranty cost to him down >the road, as well as loss of reputation. It is very important that you >approach this in a non confrontational manner. Convince him that you are >very concerned about him and his clients. >IF there is a pin block failure, doping or CA gluing the block will be >very temporary at best. >IF the block is solid, a new piano should be hand reamed with a #3 under >sized drill bit and repinned to attain even torque. There is no other >short cut that i would consider ethical. >This type of underhanded approach hurts us all, as a dealer I cringe when >I hear stories like this, as a technician and PTG member I feel we should >not be party to this type of deception to consumers. >Now I have vented my spleen, and can come down off my high horse. >Regards Roger > > > >At 09:33 PM 23/06/99 -0600, you wrote: >> >>I have a situation and I need some advice. The small shop I do work for >>sells Shuberts. Well, partially from my pleading, he decided not to >>order any more. It seems he is stuck with the ones he has. One in >>particular, and I talked about this one here a long time ago, will not >>hold tune. I recommended he return it to the factory or distributor. Of >>course he got a difficult time and it is still here. The distributor (or >>factory rep, whatever) told him to get an estimate from "me" for >>repinning it. I really don't want to get involved. The pin torque >>varies wildly (I don't have a gauge - just feel) and the angle of the >>pins changes dramatically. IF the pinblock is not split anywhere I feel >>it needs reaming before repinning or else I feel the problem will just >>exist again, only a little tighter. I've never done this before. I've >>restrung two grands and neither involved reaming. I don't know how well >>I can do replacing strings with "old" coils on them. I've never done a >>vertical. >>I told him, after the second tuning, that I never wanted to see that >>piano again. Now he wants me to repin a brand new piano. I was taken >>back when he and the distributor wanted me to dope it. Now I think if I >>do anything I would just rather hit the loose pins with CA and the heck >>with it. I feel like an angry bee is chasing me! >> >>Any advice here? Feel free to throw out estimates numbers (in private >>emails if that upsets the board). >> >>Thanks, >> >>Glenn. > > >Roger Jolly >Baldwin Yamaha Piano Centre >Saskatoon and Regina >Saskatchewan, Canada. >306-665-0213 >Fax 652-0505 ---------------------- multipart/alternative attachment A non-text attachment was scrubbed... Name: not available Type: text/enriched Size: 2862 bytes Desc: not available Url : https://www.moypiano.com/ptg/pianotech.php/attachments/46/9d/33/8b/attachment.bin ---------------------- multipart/alternative attachment--
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