stealing customers

kenrpt@cvn.net kenrpt@cvn.net
Tue, 02 Mar 1999 00:04:06 -0500


At 07:52 PM 3/1/99 PST, you wrote:
>Dear Brian,
>      There are quite a few technicians in my area and more than enough 
>pianos to go around.We are all quite friendly and always willing to help 
>each other out.I feel that if a customer chooses to call me then that is 
>their choice.You might want to find out what the client was unhappy with 
>so you may pay particular attention to that problem.I also think that in 
>the spirit of camaraderie that it is tactful not to discuss or criticize 
>other technicians work with the client.The guild is the best way I know 
>to continue to learn and refine skills.Everyone I've met has been 
>encouraging and supportive.Here's to the P.T.G.
>           Judy Kazanjian
>           West Chester,Pa.
>
>______________________________________________________
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>
Were you ever a cheerleader?
 
 


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