Cracks and pressure ridges are not a common problem but obviously do occur on occasion. Young Chang soundboards are rib crowned. It is not necessary to dry the solid Sitka Spruce as much as with compression crowning, so ridges are not likely to appear do to the manufacturing process. My feeling is that ridges will sometimes turn into cracks, but it is not inevitable. High humidity causes the wood's cells to absorb moisture and expand. With nowhere to grow but into itself, a ridge could be created. If the climate then becomes very dry, the opposite occurs and as the cells around the ridge contract, a crack may be the result. Extreme fluctuations in humidity are probably the cause, so stabilizing the environment can often make a ridge disappear. I consider ridges more a cosmetic problem than a structural defect, but I would still like to know about these situations. I want our customers to be glad they chose Young Chang. All of our pianos have either a 12 or 15 year transferable warranty, so I usually suggest a wait and see attitude when it comes to pressure ridges. Go ahead and contact me with the serial number and other information and I will file a report for future reference. Thanks, Phil Glenn National Service Manager, YCA (800) 874-2880 Service X110 Parts X 132 fax/ 253-584-5910 POBox 99995 Lakewood, WA 98499-0995 ______________________________ Reply Separator _________________________________ At 12:46 AM 3/19/99 EST, you wrote: >I have a customer with a brand new Young Chang PG 150. It has a nice big >pressure ridge running the length of the sound board. From what I have read, >this will eventually turn into a nice big crack since the wood is crushed in >this area. I haven't officially taken a humidity reading, but the environment >doesn't seem bad. The piano isn't sitting in the sun or between two heat >vents. The temperature doesn't seem excessive one way or the other. Should >this be grounds for replacement by the manufacturer? What are some of your >opinions in this matter? > >David Porter >St. Louis, MO > > Hi David, I seriously doubt that it's grounds for warranty replacement, and so will YC. The pressure ridge probably wouldn't be there unless the piano had been through at least one humidity high that was considerably above the original assembly RH. I don't know if YCs are compression crowned, or rib crowned, but it makes a difference. The compression crowned boards form compression ridges much more quickly and with narrower humidity swings than rib crowned boards. In any case, you'll see lots of compression ridges in new pianos, right off the truck, so I doubt that you'll have any luck with a warranty claim. Ron
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