Samick warranty work

[Jon Page]

Ah yes, a built-in deductible.

Why spend $350 to ship it when it will cost less to keep it here.

Another reason not to buy.

Jon Page


At 07:26 PM 10/31/1999 -0500, you wrote:
>
>In a message dated 10/31/1999 7:15:12 PM, you wrote:
>
><<You seem to come out looking good no matter what choice the customer makes.
>
> It's a legal situation between the customer and Samick.  The customer
>
>could have you do the work , pay you for the  regulation and knuckle
>
>installation,>>
>
>Joseph;
> Arthur makes agood point here but don't YOU be part of any suggestions to 
>sue anyone, let that be TOTALLY from the customer or elsewhere. Samick, and 
>other manufacturers, use this 'delivered to' clause in their warranty. We
can 
>assume that there are many reasons for this clause, one being that 
>repairs/warranty work beyond a certain point are just not economical from
the 
>customer's point of view when all factors are considered. Most customers
will 
>opt to pay for any repair, below a certain level, rather than go to the 
>trouble and expense of shipping a piano back to the manufacturer.
> This is a catch 22 situation for you so be careful and keep good records of 
>all conversations with anyone connected with this particular claim.
>Jim Bryant (FL)
>  
Jon Page,  Harwich Port,  Cape Cod,  Mass.  mailto:jpage@capecod.net
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