tough tuning

[Jay Mercier]

Hi,

I think you should give the restarant a new bill in the amount of three 
tunings.  Then explain the "new piano" situation to them and be very 
thorough.  Otherwise they might think you're making excuses.

Suggest to setup a schedule of tunings for the upcoming year or two.  It's 
obvious to them and yourself that the piano needs the attention, but that 
doesn't excuse them from paying you for your work.  It's not your fault that 
they were not told this AT THE DEALER.

Jay Mercier



>
>I recently was asked to tune for a restaurant, a S&C small grand.   It
>was significantly below pitch, so I raised, then tuned.  I didn't get a
>check at the time. Two months later I was called back because it sounded
>horrible again.  This time it was much closer. Still didn't get a check.
>  A couple weeks later was called back as it sounded "bad" again.......
>This time, it occurred to ask someone how new this piano was.  3-4
>months.   AHA! thought I.
>
>Today their pianist called to say it's not good again.    I asked if the
>tunings were agreeable when he first played. YES, in fact he'd
>recommended me to several others.
>He also said I need not worry about the money. I'll get paid, he's sure.
>
>So today, I'm meeting him at the place at 5:00.  Any thoughts?  I'd
>e-mailed him, after figuring this was probably an instrument which had
>little attention at the factory or the store, and simply would take quite
>awhile to settle down.  I'd said, that it's newness was reflected in the
>low pitch, the strings were still stretchy, and the pins were horribly
>tight, thus giving rise to some lack of stabliizing from a large pitch
>raise, and the fact I've not got 30 years experience all contributed to
>the problems, which simply would require frequent attention for awhile.
>I'm also wondering about humidity and DC stuff. They say they keep the
>place at a constant temperature 24 hours daily..........
>
>Any quick responses would be appreciated.
>
>les bartlett
>houston
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