Liability advice- Missing the Point

Wimblees@AOL.COM Wimblees@AOL.COM
Tue, 7 Sep 1999 22:12:52 EDT


In a message dated 9/7/99 6:31:41 AM !!!First Boot!!!, larudee@pacbell.net 
writes:

<< This talk of lawyers, subpoenas and suits is absurd.  The most that
 could possibly be at stake is the value of the piano, which is not more
 than a couple hundred.  How many lawyers work for minimum wage?
 
 Paul S. Larudee, RPT
 Richmond, CA >>


Don't underestimate the power of legal suits. Besides the actual expenses 
involved, tuning, and the cost of buying the piano in the first place, 
customers can, and have, sued for "mental anguish," "undue emotional harm'", 
and they can even throw in the their legal expenses. 

I fully agree with Ed. Don't treat this too lightly. My advice to refund the 
tuning fee would have been as a last resort, and as I said, with the 
understanding that this is not an admittance of guilt. 

Willem 


This PTG archive page provided courtesy of Moy Piano Service, LLC