In a message dated 9/9/99 6:16:55 AM Pacific Daylight Time, you write: << Bill, Say it isn't so. I was waiting for you to write how unfair the PSO comments were to the Grand company. I applaud you. Ed Tomlinson >> I'm afraid there is a point at which anyone would draw the line. What I think is harmful is to quickly dismiss just about any piano that we typically are called upon to tune and service. Many of these modest pianos are now 30 and 40 years old and more and still going strong. If they can last that long, they must have been well made. I even tune a few of these "Grand" pianos from time to time but I wouldn't use any of those techniques that people often talk about such as CA glue in the pinblock, regluing loose ribs, bridge repair, soundboard repair or backposts and frame separation repairs to "save" one. I'd let it go. Action service, yes, but any extraordinary measures to keep one going aren't worth it. There are a few others that fit into the same category. We almost never hear of any questions or comments about them because most of them have already gone to the junkyard. Some names are, Winter, Kincaid, Jesse French, Stark...any others? In comparison, Kimball, as a company, has been a shining gold pillar of the industry. Sure, there have been some Kimballs which have been failures, as with just about any manufacturer's pianos but again, most of those have already been discarded. Any that are left might well last the 75 years that the manufacturer warranted the soundboard for. I earned $150 in 2 hours last night at 6 PM just to replace some damper springs on a Baldwin Acrosonic. That, on top of a three digit figure for a pitch raise and tuning the day before. The piano was given to the family by some relatives who no longer wanted it. They wanted it ready for lessons today, they could afford to have it repaired and with damper springs being the only real problem, it was worth it. It takes time and skill to disassemble that drop action, clean it out, tighten the flanges and replace 15 damper springs. It made my earnings for the day really good and it was worth it to the customers. The piano was otherwise very sturdy and has a perfectly normal sound now and will serve the family and its young children for the entire time they will be growing up. I couldn't say the same for this piano that was popping the ribs loose. Bill Bremmer RPT Madison, Wisconsin
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