Hi Jeannie. The dealership I work with recommends a 2-week wait unless there has been no prep work done to the piano. This does happen occasionally with this dealership. When this happens, they make sure I have the customer's name and address right away so I can get them scheduled faster. Usually, it is within 2-weeks..sometimes it's not..it depends on my own scheduling. If we're talking about a new piano, then someone has spent a good deal of money for this instrument. 2 weeks, to the novice, seems like an eternity when there's something that's coming your way for 'free'. To the more experienced player, in my experiences, 2 weeks is hardly enough time. The chances are they bought a better quality piano than the novice or beginner and the chances are much greater that I have had a chance to do prep work on that piano. Honestly, most of the time, I'm not getting to these people much before 4 weeks after delivery because of my own scheduling. Interesting subject.. Rook
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