When I was doing store / warranty tunings this is exactly how I operated. I would give the dealer a good break on in house tunings and a decent break on waranty tunings. It was understood that in house (floor tunings) were rough tunings, and waranty work was the best I could do. In return I would get my share of the referals that came into the store. Prep jobs could also be done at a reasonable rate. Great for starting off a buisness. I would also be very loyal to the store in refering potential buyers to them. For the most part I never had any problems with this arrangement. However its essential that both the technician and the store owner treat each other right for things to work out. DGPEAKE@AOL.COM wrote: > Better yet, why do dealers need to be in the tuning business as well? The > best scenario is for the technician to perform the warranty tunings for a > discounted rate, in exchange for keeping the customer and getting referrals. > Then everyone is happy. The dealer happy getting his warranty work covered. > The customer his happy because the dealer cares. The technician is happy > because he or she is building a clientele. It worked for me. > > The main complaint I have heard is that the technician builds a large > clientele and then has no more time to perform the warrantee work. If that is > the case, there is always another technician who want to build a business. > > Dave Peake, RPT > Portland Chapter > Oregon City, OR > > In a message dated 04/13/2000 11:20:09 AM Pacific Daylight Time, > jonpage@mediaone.net writes: > > << Brian, > First of all, I would have complete control over scheduling. When the > dealer has > a tuning to schedule, they call you with the info; you call the customer to > set an > appointment when you are going to the area. It's your time, don't leave it > in the hands > of someone else. Use your time efficiently, you never get it back. You need > to know > what you're doing well in advance. Shop work should be scheduled as well. > Soon your week will be filled. Wait till you have to start scheduling time > off. :-) > > For the referral fee, 10%. Maybe 15 if you really want to keep them. > The IRS takes a big enough chunk out without having to pay exorbitant fees. > (If you refer a sale or repairs to them do they give you 50%? I seriously > doubt it. > Match their percentage, it's only fair :-) They'd give you what, 3 to 5%). > I have contracted for dealers and never did they ask me to discount more > then 10% > even for floor tunings. > > You collect the money from the customers and pay the dealer their fee at the > end of the month. If there are first-home-tunings on new sales, send them a > bill at the > end of the month. You can reduce their tuning charges by the referral fees > to make > accounting easier. Remember, you are working for yourself now, not them. > Operate as a business. Increase your first-home-tuning charge to reflect > the above > mentioned discount. > > If the customer calls you next time, they become your customer. If they > call the dealer > and the dealer refers them to you, pay the referral fee. I'd stick to 10%. > > At this point the dealer should be more concerned with customer > service/satisfaction > than squeezing money out of you. It is in his best interest to have you > prosper, not to > be kept under his thumb. > > Be firm, be fair, to yourself mostly, have the new price structure go into > effect as of May1. > > You'll be glad you did, > > Jon Page > >> -- Richard BrekneX-Mozilla-Status: 0009.F. Bergen, Norway
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