The majority of my repeat customers for every 6 months like the idea of me reminding them by email. Works like a charm! Dave Peake, RPT Portland Chapter Oregon City, OR In a message dated 06/17/2000 7:50:17 PM Pacific Daylight Time, ginacarter@carolina.rr.com writes: << Most of my private client base is on a 6 month schedule. Try pre-scheduling your next appointment while at this one; be sure to tell the customer you will call to confirm, then do so. It's much easier to have a quick chat or leave a message saying something like "I have on my calendar that I'm supposed to come service your piano next xxxx at xxx time. Is that still on yours? If that time and date doesn't work we can always reschedule. Please call me at xxx-xxxx and let me know." Works like a charm. Gina >>
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