surcharge

[Brian Holden]

Willem

Allow for gasoline costs in your charges, but don't itemise it on your
account!  Customers hate being charged for gas or travel

Brian Holden

-----Original Message-----
From: Wimblees@AOL.COM <Wimblees@AOL.COM>
To: Pianotech@ptg.org <Pianotech@ptg.org>
Date: Thursday, 9 March 2000 4:09
Subject: surcharge


>With the increased cost of gasoline, and higher prices to follow, I am
>contemplating doing one of two things: raise my tuning fee $5 or $10, or
add
>that much as gasoline surcharge to every appointment.
>
>The increase in fee would appear like a permanent solution, but might be
>looked on as charging too much to soon. (I increased my price by $5 in
>September.) The surcharge, I think, might be understood by my customers.
>(They all know we are paying much more for gas.) And if prices come down,
as
>they are predicting they will in the fall, I can remove it.
>
>What are some thoughts on the matter.
>
>Willem
>