Farrell wrote: > It is really unfortunate that some > would operate at that level. I had a brush with the libel thing myself in > the past. Time seems to have helped it work out. Hope your situation > remedies itself. Good luck. > Mr FarrellI believe he is simply frustrated with his rapidly declining clientele. Doesn't hurt me one bit. I just don't like to see piano owners getting the run around. Dave Renaud RPT > ----- Original Message ----- > From: "David Renaud" <studiorenaud@qc.aibn.com> > To: <pianotech@ptg.org> > Sent: Friday, March 17, 2000 11:14 AM > Subject: outrageous charges--estimates > > > Has anyone ever had any success in dealing with such a character > > or is it a total waste of energy. > > > > Case study---- > > > > Client has $1500 worth of work done, bass will not stay in tune. > > Work is otherwise fine but the bass has some loose pins. > > The "rebuilder" does not return so the client gets an estimate from > > a second technician.Unfortunitly they call a technician with > > a reputation among those that know better. > > > > Here it is, on paper for her. > > ------------------------------ > > Change 16 loose pins. > > > > Parts----- $25 per pin * 16 = $400 > > Shipping of pins on special order= $40 > > Labor 2 hr. * 120 per hour = $240 > > > > Sub total= $680 plus tax and tuning fee > > for a total of over $800. > > -------------------------------- > > For my part: > > Lots of room to drive in pins, nice a tight for now. > > Cost her nothing over the tuning fee. > > I explained to her the full range of options, real > > cost of parts, and made recommendations to solve the > > problem with Webb Philips method. > > > > This same tech is charging $3 per paper punching > > and walking out peoples door with $400 in under > > two hours, tuning time included........, no receipt. > > He keeps some clients by badmouthing every other > > technician in the region, and instilling fear and mistrust. > > I have a client(who will never hire him again) who is > > willing to testify that this gentleman told him I am"blacklisted" > > and a terrible tuner and never to hire me. ( I do all the music > > schools and the concert hall in my city for the last 8 years, > > after he was fired from the same). > > > > I'm amazed this person is still in business, > > I am obviously frustrated for the clients sake, and the trades sake. > > > > If I sold my $5000 used Honda to some old lady that didn't > > know better at a 5000% mark up for $250,000 > > is that not fraud, and have some legal ramifications? > > $440 for 16 tuning pins for parts only??? > > Is there no accountability in this business. > > > > Sorry, but I like this business and > > this case gets under my skin. > > Sincerely > > > > David Renaud > >
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