Another thought: If the tracks were made when you moved the piano, then there would be two sets of tracks. One when you moved the piano away from the wall and another set when you moved the piano back. That's a lot of marks. Investigate the tracks and patterns. Don't get stuck by a sleazy individual blaming you so he can get his floors refinished at no cost. Good Luck, Jon Page At 02:26 PM 03/26/2000 -0500, you wrote: >Just to clarify one point... > >I am returning the check for the work performed because the customer was >not satisfied, NOT because I have claimed fault. This is the very first >time I have had to do this in 22 years, and I see it as an act of good >faith on my part, in the eyes of the customer. I think it improves the >possibility of us working things out on a friendly basis. One simple act >can sometimes get things off on the right foot. > >And sometimes not... > >Yea.... I'm calling the agent in the morning. > >Mark Potter >bases-loaded@juno.com > Jon Page, piano technician Harwich Port, Cape Cod, Mass. mailto:jonpage@mediaone.net ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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