too much "pounding!"

[Clyde Hollinger]

OK now, someone is going to have to enlighten me, because this sounds ridiculous
to me.  Will ANY client really believe you if you claim a broken string is the
price they pay for "having the piano tuned right," when they heard you pounding
the daylights out of it?  I wouldn't, if it were my Steinway grand.

Willing to learn,
Clyde

> Here's the reply about "pounding" from our Steinway tech..."If you're not
> breaking strings, keys and/or strings (occasionally I'm sure he meant)than
> you're NOT tuning right".
>
> The former statement is referring to ONLY Steinway Grands.
>
> Terry