In a message dated 5/7/00 1:27:38 PM Central Daylight Time, Pianogreig@AOL.COM writes: << I let the owner, a retired dentist who is just beginning piano lessons, know the condition and that the cost of repairs probably would exceed the value of the piano, but he doesn't want to buy a new piano and says it's adequate for his level of playing (and the case is pretty). My question for the list is for suggestions as to the best way to proceed..... Many thanks, Bruce >> Bruce: The best advice I can give you on a case like this is to let the customer know he has a very unusual piano, with an action that requires special handling. That the price of doing any kind of repair work will be in the range of .... (and then give a figure based on 2 to 3 times what you normally would charge for doing similar work). It is hoped he either will give you the go ahead, and you'll be covered for what ever problems you encounter, or he'll opt to buy another piano. Willem
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