Wim, Kristinn, Conceptually, both of you are correct in your own minds. However, to be more specific, and within the 100% reference and using middle C as an example, I currently say, "The piano is (whatever percent flat) towards becoming/sounding a B," all the while visually pointing and touching the keys mentioned. Somehow this works for me and has, thus far, been a completely satisfactory method for the customer's understanding of a pitch raise, however they actually perceive it what I say. If more than 100%, it's on its way to a Bb, etc. Keith McGavern Registered Piano Technician Oklahoma Chapter 731 Piano Technicians Guild USA >...couldnīt customers interpret it that way that if itīs ONLY 50 > cents flat, itīs not entirely out of tune is it, since out of tune would be > 100%? > > Best regards, > Kristinn >> > >So far, I have never had any one question my explanation. So I guess it isn't >misleading... >Willem
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