Hi Bob, The tech's at Tanglewood are among the finest, how ever a clip from a memo, from the chief tech. It is indeed a major change at the factory, in spite of contrary opinions. I am confident that things will work them selves out. It is just going to take some time. A lot of people have a great deal of anxiety happening over this, and many have already lost their income. Mature people will have a little compassion, others will make snide remarks and indulge in sarcastic gossip. I view your comments as fair. How ever we have been able to make them in to very good quality instruments at their value price point. Regards Roger >Hi, Roger and >Here is a news flash for you regarding the comments you both have made on >the List which I skim now and then. The 162 new Baldwins we have gotten >here at Tanglewood this summer are a big, BIG improvement over past >decades regarding tuning pin torque. The grands are as smooth and >controllable as can be with regard to tightness of pin-in-block. I don't >want to comment on the uprights because the three assistant piano >technicians service all of those and I have no direct experience. But >they also have no complaints this summer about excessive tuning pin >tightness. And it does get humid up here now and then so we are >experiencing all kinds of weather conditions. Of course, we are getting >the latest off the production line. So look forward to busting the tight >pin reputation of Baldwins in the coming months. > >You can quote me on that.
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