In a message dated 25/08/01 12:15:25 AM, baldyam@sk.sympatico.ca writes: << Lets see if home office is serious about standards. >> Roger; The "Home Office" has absolutely nothing to do with setting or enforcing standards, is not involved in any way with the disciplinary code, and is not allowed any input into any of this 'stuff' with the possible exception of making an appointment with our PTG lawyer for consultation with the Ethics Committee. The membership and only the membership.......singly, as a chapter, or other grouping is the only entity which may bring charges and initiate disciplinary action against a fellow member. To follow this out to the extreme and carrying the "Code of Professional Conduct" out to the letter.......... the person who observes the type "wurk" as described would be the person to initiate action. In the present case I think the proper thing to do is contact the RVP involved but..............before anything is done there must be 'proof' in writing as to what was done and what was promised......Ms. Customer simply saying "he said yada yada yada and thus and so...........$2,000" just won't cut it. I'll have to agree with Bill B. on this one...it would be better to handle this quickly, quietly and completely rather than advertise/berate poor workmanship and let it slide without any action other than "venting". My view. Jim Bryant (FL)
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