Business Insurance Non-renewal

[Kent Swafford]

On 8/29/01 9:29 PM, "Ray T. Bentley" <Ray@Bentley.net> wrote:

> Since the home office has been aware, I think we should have had a "heads
> up" before receiving a special mailing from the insurance company.

I'm sorry the insurance company sent certified mail to notify you of
non-renewal, when the reality is that our agent will very likely simply move
us to a different insurance provider.

As for the heads up, this is one of the reasons we are offering to send the
home office weekly activity report to those who request we do so.

Kent