I agree. You're also expecting the customer to hold on to this card for the 6-9 months between tunings. I find that most customers find it impossible to hold on to my business card, even after I tell them I left an extra one inside the piano. I think if you hold on to that card, and just mail it to them (and follow up with a reminder call) you'd see better results. Joe In-Tune Piano Service Dbn Hgts, MI
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