List (to everybody who has responded to this thread): I very much appreciate everyone's response to what I posed as a general business dilemma, and a possible chapter/dealer issue. I've gotten some very good advice, and feel hopeful that my particular situation will end here (yes, Ric, I am aware of the litigious nature of our culture), but that the general issue will be aired more among local chapters and between dealers and technicians. Here in my local chapter, there is the possibility that this might create a possibility of a local technician/dealer- relations chapter meeting. Does anyone else have experience with something of this sort being set up, and what the results were? Perhaps if there were more of these types of meetings, some of these "situations" wouldn't become "problems". Thanks again. PR-J
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