Brian, Glad you finally got through. Many of us toured the factory the day before the Providence convention. The present owners are fine people who are doing their best to make a quality instrument. Production is somewhat slow, but last I heard, they had a wait list for their pianos. Ray Ray T. Bentley, RPT Alton, IL Ray@Bentley.net www.ray.bentley.net T ogether E veryone A chieves M ore ----- Original Message ----- From: "Brian Trout" <grandrestorations@yahoo.com> To: <pianotech@ptg.org> Sent: Thursday, October 11, 2001 3:29 PM Subject: Re: Mason & Hamlin parts > Hi all, > > Thought maybe I'd offer an update on the Mason & > Hamlin parts problem. > > I was complaining about it to my wife earlier. > Never thought much about it at the time. Turns > out she gets on the phone calling people. I > don't know what she said, but she got through! > And not long after, I got a phone call from her > saying, "Call Tom at M&H!". I did. Actually got > past the secretary, too. > > He thought they'd probably be able to help with > the music desk and the lid prop. (I'm supposed to > call back tomorrow.) No go on the hardware, > though. But that's ok. I can deal with that, > either replacing or replating. > > So, not all is lost today. I only thought it was > fair to write about the current status since I > was a bit harsh earlier. > > FWIW, the experience hasn't left me feeling like > there's much of a production happening at M&H. > Not having ever seen it, I wouldn't have any > perspective other than what I've seen at > conventions. I kind of felt sorry for them. > > 'Nuf said. > > Thanks for the responses, though. I'll keep > them, just in case I need them in the future. > > Brian T. > > > ===== > Brian Trout > Grand Restorations > 3090 Gause Blvd., #202 > Slidell, LA 70461 > 985-649-2700 > GrandRestorations@yahoo.com > > __________________________________________________ > Do You Yahoo!? > Make a great connection at Yahoo! Personals. > http://personals.yahoo.com > >
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