Hi Clyde. You have things right there. I sent in the original post. I think we have a real grey area here. I think the indicated deficiencies fall into the catagory of defects. Not everyone may agree with that. Obviously if a plate is broke, it is a defect. If one thinks the piano has a generally tinny sound - well, that is what small cheep pianos often sound like. IMHO, prominent false beats on any new piano is a defect. Using the car analogy, if you buy a new $4,000 Yugo, you know you bought a cheep car. If it has a lot of road and wind noise, it is because you bought a cheep car - it is not a defect. If you have a prominent tick coming from the motor from a blown exhaust gasket, it is a defect and should be repaired if the car is under warranty. Just because you bought a cheep car, does not mean that you should have to put up with a ticking motor - it should stay in one piece and perform much like a new car for at least the warranty period. But I agree, a noise, like a false beat is a tough one. In this particular case, I applied a bit of pressure via brass rod to the top of the forward bridge pin on most of the offending strings, and the false beat disappeared. These are loose bridge pins. I would expect them to be tight at least for the warranty period. IMHO, this is a defect that should be corrected. Terry Farrell ----- Original Message ----- From: "Clyde Hollinger" <cedel@supernet.com> To: <pianotech@ptg.org> Sent: Monday, September 10, 2001 6:58 AM Subject: Re: Killer Octave - Warranty Issue? > Friends, > > I haven't followed this thread closely, but the original piano in question was a new > inexpensive grand with a really bad killer octave and many false beats, if I remember > correctly. Has anyone mentioned this? Does it follow that if a client buys a cheap > piano it all comes back to "you get what you pay for"? There might be any number of > things we would consider a warranty problem in a fine piano, but not in a cheap one. > True or not? > > We might think a manufacturer of anything shouldn't make inferior merchandise, > period. But as long as there's a market for it, it'll be out there. > > Regards, > Clyde >
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