At 07:34 AM 4/13/2002 -0400, you wrote: >In subtle ways, though, I am working at eliminating a few of these >pianos. Rather than trying to call when someone is at home, I >leave a message that the tuning is due and it becomes their initiative to >get back to me. If they are home and answer the phone, >I ask if they want the piano tuned, rather than when to schedule the >tuning. That seems like a small difference, but I think it >is a significant one. Even more subtle, don't call them at all. If you don't want to tune these beaters, don't chase them. If and when they want it tuned they'll call, if they remember your name. if you're lucky, they won't. Regards, Jon Page, piano technician Harwich Port, Cape Cod, Mass. mailto:jonpage@attbi.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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