To Voice or Not to Voice? [was Re: Baldwin hammers]

[Z! Reinhardt]

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Ooooh, this could be a juicy topic!

Hi Everyone!

Who is to decide what the "optimal" tone is for a given piano?

It's a common occurrence -- the customer doesn't want the voicing =
touched or tampered with in any way and we're driven crazy by the =
possibilities in the name of optimal tone.  So ... how does one go about =
enlightening the customer on this matter without intimidating them, =
leaving them with the impression that there is something fundamentally =
wrong with their piano or that the work we did (such as replacing the =
hammers) was somehow substandard?

Z! Reinhardt  RPT
Ann Arbor  MI
diskladame@provide.net

  ----- Original Message -----=20
  From: Erwinspiano@AOL.COM=20
  To: pianotech@ptg.org=20
  Sent: Saturday, August 10, 2002 10:36 AM
  Subject: Re: Baldwin hammers


                Hi  Ray=20


             I say this with all due respect. While I'm aware this =
happens and I guess the customers is always right since as it is there =
piano, but that doesnt' mean the piano was producing  its optimal tone. =
It may mean that the raw hammer was producing a better sound than what =
wa  heard before and had they trusted your judgement a bit firther they =
would have had something perhaps even more thrilling. I wonder if the =
treble is by now producing the sounds of shattering glass or perhaps if =
you got a softer set of renners as I did years ago. These are quality =
hammers but the ones I've seen in recent years always needed  voicing =
especially in the money notes(5 and 6 octaves)
      Do you know if the client is still ecstatic?
            Best-----Dale



    I replaced the hammers on a similar Baldwin a couple of years ago =
with Renner.  The client was ecstatic with the results, and wanted no =
further voicing at all!


    Ray T. Bentley, RPT
    Registered Piano Tuner-Technician
    Alton, IL
    ray@bentley.net
    www.ray.bentley.net






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