Voicing

[David Andersen]

>My goal is always to please the customer.  Part of the problem is
>understanding just what the customer is communicating about their
>preferences.  So if after I've discussed with a customer the merits of
>creating resilience on sustain, tonal range, etc., and if after I've
>explained that the piano needs to be balanced from top to bottom, and if
>after I've explained that the piano needs to produce similar quality tone
>from note to note at all levels of playing, and if after I've explained that
>they can still have it bright or mellow as they wish, they still want me to
>leave it alone, I would leave it alone.  So far, that has never happened.
>
>David Love

Your writing is so clear and I heartily agree with virtually all of this 
post.  Great job.....

David Andersen