Customer question

[Clyde Hollinger]

For this reason I frequently ask when I arrive, "Are you aware of anything the
piano needs, other than the tuning?"  Nearly always the answer is "no," but I
want to know up front, not after I think I'm done.  It still happens once in a
while, though.

Regards,
Clyde

Ron Nossaman wrote:

> And immediately AFTER you hand them the invoice and pack up, they say "Oh,
> and did you take care of that pedal squeak?"