Customer question

[Ron Nossaman]

>For this reason I frequently ask when I arrive, "Are you aware of anything the
>piano needs, other than the tuning?"  Nearly always the answer is "no," but I
>want to know up front, not after I think I'm done.  It still happens once in a
>while, though.
>
>Regards,
>Clyde
>
>Ron Nossaman wrote:
>
> > And immediately AFTER you hand them the invoice and pack up, they say "Oh,
> > and did you take care of that pedal squeak?"

I do too - every single time, before I even open my tool case. This still 
happens, and when it does, I ask for the ticket back before I do anything else.

Ron N