Baldwin won't accept money

[Farrell]

Is this a corfam replacement job? If so, they used to give you the
replacement stuff for free. They would even give you a little freebie tube
of thin CA glue! Maybe that has changed, maybe not.

Terry Farrell

----- Original Message -----
From: <Bigeartb@AOL.COM>
To: <pianotech@ptg.org>
Sent: Friday, January 18, 2002 10:55 PM
Subject: Baldwin won't accept money


> Gentlemen:
> Today I attempted to order the pre-cut leather replacement parts for the
> catcher on the hammer butts of a Baldwin Studio Hamilton Piano. They can
not
> accept my Visa Card. They will not accept a check. They will not even
accept
> cash. The only way I can get parts is from a dealer who can order them for
> me. I guess all of you already knew this. I'm just thankful I found the
parts
> I needed in my shop. In all fairness to the folks at Baldwin, they  are
just
> as flustrated and hope to be able to sell to individual technicians within
> two weeks. I wonder if the individual technician may not be able to buy
from
> Baldwin .
>
> Tommy Black
> Decatur, Ala.