Stephen wrote: ..."but I would question why is should be necessary to apologize to the customer and describe it as a temporary fix?" My response: If you are working with a piano that would appropriately have leather, then no comments are needed. Oh, I don't believe I recommended "apologizing", but rather said to inform the client of the use of the leather and why. The fact is, that if we put leather on "modern" hammers, to get the client by, for a while, it is simply a temporary repair that, most certainly will last longer than the already worn out hammers, on the instrument in question. When it comes time to "bite the Bullet" and replace these hammers, the customer will be forewarned to the impending replacement. I think that most clients appreciate us trying to save them money or prolong the need for extensive work. Thus was my reasoning for informing the client. Best Regards, Joe Garrett, RPT, (Oregon) And Now to Work!<G>
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