Clyde, others who are interested, Here's a thought for those calls where the old upright needs everything and money is short: after first determining that there is no emotional attachment to the piano, I often tell customers it might be better to just get another (older) piano. I try to have (or have access to) a functioning old upright just for such customers (I also move pianos, as do most of you). This provides a piano at far less expense than properly repairing their old wreck (which I haul off salvage). Old uprights can sometimes be obtained for the hauling. Tho I wouldn't condemn a piano over the phone, I've come very close. Much can be learned by asking questions over the phone. Hope this helps, Mike T
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